Thank you for using Cyber Intelligence’s Security Solutions (“Our Security Solutions” represents all the “Solutions and Services” under the branding of Cyber Intelligence Sdn Bhd). By using Our Security Solutions, you agree to our Terms of Service, which is a legal agreement. If you are using Our Security Solutions for an organization, you are agreeing on behalf of that organization. Our Terms of Service apply to your use of our Websites and Our Security Solutions.
When we say, “we,” “our,” or “us,” we are referring to Cyber Intelligence Sdn Bhd, a Malaysia-based private limited company, our employees, directors, officers, affiliates, and subsidiaries.
When we say “you” or “your,” we are referring to the person or entity that’s registered with us to use Our Security Solutions.
When we say “Websites,” we mean our websites located at https://cyberintelligence.my and any other web applications that we use to deliver Our Security Solutions, including all subdomains and sites associated with those domains, and other websites that we operate now and in the future.
When we say “Services,” we mean our Websites, Application Programming Interfaces (APIs), applications, our content, and various third-party services that make up Our Security Solutions.
When we say “Our Security Solutions,” we mean our Websites, Solutions and Services collectively.
When we say “information,” we mean all of the different forms of data that you provide us and that we collect from you from your use of the Services, your software, and your devices.
- General Rules
To use Our Security Solutions, you must (a) be at least eighteen (18) years of age; (b) complete the registration process; (c) provide current and accurate information; (d) agree to these Terms; and (e) promise to follow these rules:
- You are responsible for all content you provide and your activities on Our Security Solutions;
- You will use Our Security Solutions in compliance with all applicable laws, rules, and regulations;
- You will not use Our Security Solutions to solicit the performance of any activity which infringes our rights or the rights of others; and
- You will not use Our Security Solutions to upload, transmit, or otherwise distribute any objectionable content, as solely determined by us.
If you break any of your promises above or any of the rules in these Terms, we may terminate your account. Your actions may also subject you to legal consequences.
As long as you comply with our Terms of Service, we grant you a non-exclusive, non-transferable, limited privilege to use Our Security Solutions. Your use of Our Security Solutions is at your own risk.
- Intellectual Property
You own your content. We do not represent any ownership or claim any intellectual property rights over the information that you provide or that is provided to us.
We own Our Security Solutions and our Services. You may not copy, reproduce, alter, modify, resell, mirror, or create derivative works of Our Security Solutions, our Solutions, our Services, or our content on Our Security Solutions without our written permission.
You shall grant to us a royalty-free, worldwide, transferable, sub-licensable, irrevocable and perpetual license to incorporate into Our Security Solutions or otherwise use any suggestions, enhancement requests, recommendations or other feedback that we receive from you or your agents.
- Passwords and Accounts
You are responsible for keeping your account name and password confidential. You are also responsible for any account that you have access to. You agree to notify us immediately of any unauthorized use of your account(s). We are not responsible for any losses due to stolen or hacked passwords.
You will not represent that you are any other individual or entity unless such individual or entity has given you written permission to act on their behalf.
- Payment Terms
The free trial offer (if any) entitles new, registered users to a period of unpaid (free) trial of Our Security Solutions.
Subscription Plans: Payment in advance is required to start using and to continue using Our Security Solutions after the trial period (if any) ends. Our Security Solutions are billed in advance on a periodic basis. All fees are exclusive of all taxes or duties imposed by governing authorities. You are solely responsible for payment of all such taxes or duties.
We reserve the right to change the fees upon thirty (30) days notice. Such notice may be provided at any time by posting the changes to our website or by email.
- Cancellation and Termination
You are solely responsible for the proper cancellation of your account. You may cancel your account by sending an email to support [at] cyberintelligence [dot] my. You will not be charged after cancellation. There is no cancellation fee.
No refund will be given if Our Security Solutions cancellation is done before the expiry date of the subscription.
In the event of cancellation or termination, your account will be immediately disabled, and your account and information will be retained for a period of one (1) year from the cancellation date after which all information will be purged.
We also reserve the right but do not have any obligation, to refuse service to anyone and close your account(s) without notice for any or no reason at all.
You agree to indemnify and hold us harmless from any and all demands, loss, liability, claims or expenses (including attorneys’ fees) made against us by any third party due to or arising out of or in connection with your use of Our Security Solutions.
- Representations and Warranties
To the maximum extent permitted by law, we provide Our Security Solutions on an “as is” and “as available” basis, which means we don’t provide warranties of any kind, either expressed or implied, including, but not limited to, warranties of merchantability and fitness for a particular purpose and to any warranties that (i) Our Security Solutions will meet your specific requirements, (ii) Our Security Solutions will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of Our Security Solutions will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through Our Security Solutions will meet your expectations, and (v) any errors in Our Security Solutions will be corrected.
- Limitation of Liability
To the fullest extent permitted by law, you assume full responsibility for and we disclaim liability to you for any indirect, consequential, exemplary, incidental, or punitive damages, including lost profits, even if we had been advised of the possibility of such damages.
We disclaim any and all liability for the acts, omissions, and conduct of any third parties related to your use of Our Security Solutions and any linked sites and services. Your sole remedy against us for dissatisfaction with Our Security Solutions is to stop using Our Security Solutions. This limitation of relief is a part of the bargain between you and us. The preceding disclaimer applies to any damages, liability, or injuries whether for breach of contract, tort, negligence or any other cause of action.
If, notwithstanding the other provisions of the Terms, we are found to be liable to you for any damage or loss which arises out of or is in any way connected with your use of the Website or any of our Solutions and Services, our liability shall not exceed what you paid us for the Services in the previous month. Some jurisdictions do not allow limitations of liability, so the foregoing limitation may not apply to you.
- Governing Law; Dispute Resolution
You agree that all matters relating to your access to or use of Our Security Solutions, including all disputes, will be governed by the laws of Malaysia. You agree to the personal jurisdiction by and venue in the state and federal courts in Kuala Lumpur, Malaysia and waive any objection to such jurisdiction or venue. Any claim under these Terms of Service must be brought within one (1) year after the cause of action arises, or such claim or cause of action is barred.
No recovery may be sought or received for damages other than out-of-pocket expenses, except that the prevailing party will be entitled to costs and attorney’s fees. In the event of any controversy or dispute between us and you arising out of or in connection with your use of the Websites or Solutions and Services, the parties shall attempt, promptly and in good faith, to resolve any such dispute. If we are unable to resolve any such dispute within a reasonable time (not to exceed thirty (30) days), then either party may submit such controversy or dispute to mediation. If the dispute cannot be resolved through mediation, then the parties shall be free to pursue any right or remedy available to them under applicable law.
- Force Majeure
You agree that we are not liable for any delays or failure in performance of any part of Our Security Solutions, from any cause beyond our control.
If one or more sections of the Terms of Service are held unenforceable, then those sections will be removed or edited as little as necessary, and the rest of the Terms of Service will still be valid and enforceable.
You may not assign any of your rights under this agreement to anyone else. We may assign our rights to any other individual or entity at our discretion.
- No Waiver
Our failure to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision.
- Entire Agreement
These Terms of Service and all documents incorporated into these Terms of Service by reference constitute the entire agreement between you and us and govern your use of Our Security Solutions, superseding any prior agreements between you and us (including, but not limited to, any prior versions of the Terms of Service).
- Amendments and Changes to Our Security Solutions
We reserve the right, at our sole discretion, to change, modify, add, or remove portions of the Terms of Service, at any time. Amendments or changes to these Terms of Service won’t be effective until we post revised Terms of Service on the Website. Unless explicitly stated otherwise, any new features that augment or enhance Our Security Solutions shall be subject to the Terms of Service.
It is your responsibility to check the Terms of Service periodically for changes. Your continued use of Our Security Solutions following the posting of changes will mean that you accept and agree to the changes.
We reserve the right to do any of the following, at any time, without notice to you: (1) to modify, suspend or terminate operation of or access to Our Security Solutions, or any portion of Our Security Solutions for any reason; (2) to modify or change Our Security Solutions, or any portion of Our Security Solutions, and any applicable policies or terms; and (3) to interrupt the operation of Our Security Solutions, or any portion of Our Security Solutions, as necessary to perform routine or non-routine maintenance, error correction, or other changes.
If you have any questions or concerns about the Terms of Service, please email us at support [at] cyberintelligence [dot] my.